benefited inhabitants

State-of-the-art technology in urban waste management

Waste collection, street cleaning and management of the Alcobendas recycling point

ACCIONA carries out the services of urban waste collection, street cleaning and operation of the recycling points of the municipality of Alcobendas, the districts of La Moraleja, Soto de la Moraleja and Cuesta de la Vega and the industrial complexes in the area. 


The service affects 116,000 residents and incorporates improvements in innovation and sustainability, such as the Citizen Control Centre that optimises all tasks in the municipality.


  • Client: Alcobendas Town Hall
  • Location: Alcobendas (Madrid). Spain
  • Services: Waste collection and street cleaning
  • Contract start year: 2018

Technology and innovation

Fleet management system

The fleet management system keeps an inventory of urban elements and all human and mechanical resources related to the service, enabling adequate planning and general organisation. This allows us to perfectly control all activities carried out in the municipality and helps to provide the correct justification to the responsible administration.

In addition, this system makes it possible to automate the creation of reports and graphs, and to send them to the managers defined by the organisation.


At the Control Centre, the information received is presented to the user through a Geographic Information System (GIS) and together with a series of reports, enables comparison of the studies and facilitates real-time decision-making.



Monitoring the vehicles used to provide these services is one of the major challenges that ACCIONA and its technology partner have responded to, thanks to the Global Location System (GLS). This acquires data from the different systems and sends it to the incident management platform for further development.

Moreover, it should be noted that, thanks to data modelling and the use of ICT solutions in the provision of these services, it is also possible to provide additional services such as the payment-per-generation systems (PxG).

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